Job Summary{{:}

}Staff4Me is seeking a skilled Network Operation Center (NOC) professional who is passionate about ensuring the stability and reliability of our network infrastructure. As part of our team, you will monitor the health and performance of network systems, respond to incidents, and work collaboratively to resolve issues efficiently. This position is crucial in maintaining exceptional service levels and requires a proactive approach to network management. Join us and contribute to our mission of delivering top-notch network services

.Key Responsibilities{{:

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• } Continuously monitor network performance and availability using industry-standard monitoring too
l
• s Quickly identify, document, and escalate technical issues according to established procedur
e
• s Perform initial troubleshooting for network-related incidents and implement corrective actio
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• s Work closely with engineering and support teams to resolve more complex network issu
e
• s Maintain thorough records of incidents and service requests to support reporting and analys
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• s Assist in implementing routine maintenance and upgrades to network syste
m
• s Contribute to the development of standard operating procedures and best practices for NOC operatio
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• s Provide high-quality customer service and communication during incident resoluti
o
• n Stay informed of new technologies and best practices in network operatio
n

ts1. Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field is preferre

d.2. Previous experience in a Network Operations Center or similar role is desirabl

e.3. Basic understanding of networking principles, including knowledge of TCP/IP, DNS, DHCP, routers, and switche

s.4. Familiarity with network monitoring tools such as PRTG, SolarWinds, or Nagios is a plu

s.5. Strong analytical and problem-solving skills to troubleshoot network issue

s.6. Excellent communication skills to convey technical information clearl

y.7. Ability to work effectively as part of a team in a fast-paced environmen

t.8. Willingness to work flexible hours, including nights and weekends, to cover 24/7 operation

ts-Competitive salary and benefits packag

e.- Opportunity for growth and career developmen

t.- Training and support to enhance technical and customer service skill

s.- Work in a dynamic and multicultural environmen

Please refer to job description.