Select VoiceCom Patient Intake Coordinator (Home Health Account)

Patient Intake Coordinator (Home Health Account)

Select VoiceCom

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Tesis içi - CebuYeni Mezun/ÖğrenciDiplomaTam zamanlı

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Job Overview:

Receives and processes patient admission into our agencys EMR system for home health services.
Coordinate care by assigning case manager and clinician to ensure 48 hour admission
Follow up on inquiries related to the patient admission and staff availability.
Assists in establishing the initial Plan of Care and plotting of tasks to staff schedule.
Perform coordination duties to support day to day work flow of our field staff

Responsibilities:

Providing outstanding customer service
Answering intake calls, explaining services, and setting appointments.
Scheduling/rescheduling appointments, managing 15+ calendars
Assisting nursing, therapists and administrative team as needed

Qualifications:

Must have completed at least 2 years of college education
Good English communication skills both written and verbal
Strong phone skills for inbound/outbound calling
Hospital or medical office experience preferred
Familiarity with medical terminology an advantage
Ability to work with computers and different software packages (e.g. MS Office, Adobe Acrobat)
Ready to take new responsibilities and grow professionally
Willing to ask questions and work as a part of the team, even remotely located
Available for occasional overtime work
Willing to start ASAP
Willing to work full-time night shift
Willing to work on weekends
Looking for a long-term position

Work Schedule: Night Shift

Select VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want all of our employees to proudly say, "I work at Select VoiceCom, and think it's a great place to work!" The owners and managers at SVC care about their employees and listen to their feedback. All of our company decisions take into account how they will affect our employees and what we can do to make them beneficial for our employees.

If you are considering a move from your current job or want to build a new career with an opportunity to learn and grow, then we urge you to apply at Select VoiceCom today and join the growing SVC family. You wont regret it!

Check out our Facebook page: www.facebook.com/selectvoicecomph

Enjoy the following benefits:

Medical/Dental coverage (HMO) after 1 month* + FREE HMO coverage for 1 dependent after 6 months
Life insurance program
Free weekly in-house massage
Cash incentives of (Php5,000) for successfully referring your friends and relatives to join SVC
Career development
Service incentive leave program
Annual salary increase based on performance
Fun and family-like working environment
Quarterly team outing
Free flowing coffee and hot chocolate
Cozy sleeping lounge and canteen plus entertainment area
Excellent office location in Cebu IT Park
Terms and conditions apply.

How to apply:

Interested candidates may visit our Recruitment Hub at G/F i1 Bldg., Cebu IT Park, Apas, Cebu City from Monday to Friday anytime between 9AM-9PM.

What to prepare:

Updated e-copy (not printed) of your resume (.doc, .docx, .pdf)
Pen
ID

or

Quick apply online! If shortlisted, our recruitment team will reach out to you within 1-7 working days. Due to the volume of applications we receive every day, only shortlisted candidates will receive a phone call for an interview anytime between 10AM-7PM (Monday-Friday).