• Fast growing retail brand
• Multinational presence
  
  
  

About Our Client

The company is a large organization in the retail sector, with a significant presence in the Philippines. Known for its commitment to quality and customer satisfaction, the company maintains a strong reputation in the industry.

Job Description

Operations and Compliance

• Drives the transformation mindset of the departments under Operations Group by facilitating
  
  
  

process analysis, gap assessments and applying continuous process improvement.

• Oversees the performance and output of the Operations Group (BD and Engineering
  
  
  

Departments), acts as adviser in terms of process improvements and operational strategies.

• Ensures that BD and Engineering Departments' projects and programs are aligned with the
  
  
  

company's overall direction.

• Determines how the projects or programs are measured; monitors the result against targets
  
  
  

and ensure that these are aligned with the charter.

• Enables BD and Engineering Department leaders by equipping them with the necessary
  
  
  

project management or process improvement tools or methodologies to ensure operational

efficiency and effectiveness.

• Conducts health checks in terms of the departments' projects or programs completion
  
  
  

including budget and resource management.

• Ensures that operations' processes and procedures are compliant to company standards and
  
  
  

to all regulatory and government requirements; flags any compliance risks to the VP Operations

and CEO and ensure that these are acted upon by the accountable party.

• Builds strong compliance by facilitating the development or updating of the necessary policies
  
  
  

and procedures related to Business Development and Engineering operations.

• Devices mechanism to monitor and track departmental compliance.Operations Risk Assessment and Control
• Facilitates the coordination and collaboration of BD and Engineering departments with other
  
  
  

functional areas and key stakeholders to manage and have an integrated view of operational

risks.

• Provides guidance on the identification and implementation of appropriate risk controls to
  
  
  

prevent future loss or unnecessary operational costs to the company.

• Ensures that risk mitigation plans are acted upon by the concerned unit; tags the appropriate
  
  
  

party responsible and accountable for the risk mitigation (if outside operations).Stakeholder Management

• Drives transparency of the operational processes and risks to ensure that important decisions
  
  
  

and critical responsibilities are carried out by the Operations Group.

• Manage various stakeholders. Identify and implement measures to manage change impact.
• Leads and facilitates the development and implementation of the transition and
  
  
  

communication plans to all stakeholders.

• Provides regular updates and timely report to the CEO in terms of the performance and output
  
  
  

delivery of the Operations Group.

The Successful Applicant

• Bachelor's degree in business administration/management or relevant field.
• Preferably with Project Management Certification or equivalent exposure or experience in governing operational business projects or programs.
• Minimum 5 years experience in project management or administration of transformational program leading a cross-functional team.
  
  
  

What's on Offer

• A vibrant company culture that values teamwork and innovation.
• Chance to make a real impact in the retail industry.
  
  
  

Contact: Ralph Locsin

Quote job ref: JN-032025-6694248

Please refer to job description.